Faq

What should I do first?

Check injuries, call emergency services if needed, then collect details and evidence.

No. We'll manage everything and protect your position as a not-at-fault driver.

If you're not at fault, we recover costs from the at-fault insurer.

Not-at-fault claims managed by us protect your no-claims and avoid excess. Premiums can change, but far less than if your insurer runs the claim.

There isn’t one. We manage the end-to-end process so you don't have to.

Car Crash Line are the best first point of contact following a non-fault accident.

Motor Car Carsh Helpline

Your Insurance Company

Still have questions?

Call 1300 392 554 and speak to one of our specialists.